تتmiLLiتت Fouad El Haj

University of Santo Tomas, College of the Holy Spirit

University Of Santo Tomas, Attended 1999 - 2003, Class of 2003, Bachelor's Degree, Hotel and Restaurant Management
College Of The Holy Spirit Tarlac, Attended 1995 - 1999, Class of 1999, Other, High School

Hotelier... and soon to be pure housewife! ;)

Kempinski Hoteliers, Abu Dhabi International Airport, Bell-Air Suites Co. Philippines Senatorial House

Sahara Desert Driving, Football, Cute Babies, Traveling 12-15hrs by land or by plane, Politics, International Hotels, Beach Parties, Snorkeling, Clubbing, Volleyball, Photography

Prayer Book for a Lady, The Vinci Code, Feng shui

The Recruit, Ocean's 11, Transporter, Ladder 49, Some of All Fears, Charlie's Angels-Full Throttle, Matrix

Whatever matches my mood!

Alias, Prison Break, Grey's Anatomy, Dr. Phil, Double Jeopardy, Tyra, Rachel Ray, Oprah, So You Think You can Dance, American Idol, American Inventor

Cancer

I am a Front Desk Agent. I am expected to speak all languages fluently. It is obvious to me that when you booked your reservation for Friday on the weekend we're sold out that you really meant Saturday. My company has entrusted me with all financial information and decisions, and yes, I am lying to you when I say we have no more rooms available. It is not a problem for me to quickly construct several more guest rooms. THIS time I will not forget the helicopter landing pad. And it is my fault that everyone wanted to stay here. I should have known you were coming in, even though you had no reservation. After all, you stay at our brand of hotel all the time, 300 nights a year, and this is only the first time you've ever been to our city.

I am a front desk agent. I am quite capable of checking three people in, two people out, taking five reservations, answering fifteen incoming calls, delivering six bath towels to room 625, plunging the toilet in room 101, and restocking the supply of pool towels, all at the same time. Yes, I will be glad to call the van driver and tell him to drive over all the cars stuck in traffic because you've been waiting at the airport for 15 minutes and you've got jet lag.

I am a front desk agent, an operator, a bellhop, houseman, guest service representative, housekeeper, sales coordinator, information specialist, entertainment critic, restauranteur, stock broker, referee, janitor, computer technician, plumber, ice-breaker, postman, babysitter, dispatcher, laundry cleaner, lifeguard, electrician, ambassador, personal fitness trainer, fax expert, human jukebox, domestic abuse counselor, and verbal punching bag. Yes, I know room 112 is not answering their phone. And of course I have their travel itinerary so I know exactly where they went when they left here 9 hours ago, and what their cell phone number is.

I always know where to find the best vegetarian-kosher-Mongolian-barbecue restaurants. I know exactly what to see and do in this city in fifteen minutes without spending any money and without getting caught in traffic. I take personal blame for airline food, traffic jams, rental car flat tires, and the nation's economy.

I realize that you meant to book your reservation here. People often confuse us with the Galaxy Delight Motel, Antarctica. Of course I can "fit you in" and yes, you may have the special $1 rate because you are affiliated with the Hoboken Accounting and Bagel Club.

I am expected to smile, empathize, sympathize, console, condole, upsell, downsell (and know when to do which), perform, sing, dance, fix the printer, and tell your friends that you're here. And I know exactly where 613 Possum Trot Lane is in the Way Out There subdivision that they just built last week.

After all, I AM a Front Desk Agent!

Long lost friends!